Information Technology Concentration in Technology

An information technology concentration focuses on IT operations, systems administration, and user support within a technology program. It typically builds on the shared technology curriculum and adds courses that deepen knowledge in managing IT infrastructure and services. Schools offer this track at the associate, bachelor’s, and master’s level.

Quick Answers

What is an information technology concentration in technology?

An information technology concentration is a focused set of courses within a technology program that emphasizes IT operations, systems management, and technical support.

What do you typically study in this concentration?

Coursework varies by school, but most programs cover systems administration, help desk operations, IT service management, and infrastructure support.

Is this concentration available online?

Many schools offer this concentration online, but availability depends on degree level and start-term scheduling.

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At a Glance

  • Focus area: Systems administration, help desk, IT operations, service management
  • Degree levels: Available at associate, bachelor’s, and master’s level
  • Career alignment: Computer User Support Specialist – $61,860 median; Network/Systems Administrator – $99,130 median (BLS, May 2025)
  • Employment: 697,210 user support specialists + 318,570 systems administrators nationwide (BLS, May 2025)
  • Certifications: Pairs well with CompTIA A+, Network+, ITIL

For an overview of all degree paths, see the Technology Program Guide.

What you typically study

Course Topic What You Learn
Systems Administration Server setup, user management, and system monitoring
Help Desk & Technical Support Ticketing systems, troubleshooting, and user communication
IT Service Management ITIL frameworks, service delivery, and process improvement
Network Fundamentals Network configuration, protocols, and basic troubleshooting
Database Administration Backup, recovery, and basic database management
IT Project Management Planning, scheduling, and managing technology projects
According to the U.S. Bureau of Labor Statistics (BLS), network and computer systems administrators earned a median annual wage of $99,130 in May 2025, with 318,570 employed nationwide. Computer user support specialists earned $61,860, with 697,210 positions – one of the largest IT occupations.

Questions to ask before choosing this concentration

  • How many courses are required versus elective options?
  • Are there prerequisite courses for this track?
  • Does the concentration include a capstone or applied project?
  • Is the concentration available online and in your desired term?

How technology concentrations compare

Concentration Focus Area Related BLS Career Median Salary (May 2025)
Information Technology Systems admin, help desk, IT operations Computer User Support Specialist $60,340
Cybersecurity Network defense, threat analysis, compliance Information Security Analyst $124,910
Cloud Computing Cloud platforms, virtualization, deployment Network/Systems Administrator $96,800
Data Analytics Data collection, visualization, reporting Software Developer $133,080
Network Administration Network setup, monitoring, troubleshooting Computer Network Architect $130,390
Web Development Front-end, back-end, web applications Web Developer $90,930

Source: Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025.

IT operations work overlaps with the network administration, cybersecurity, and IT management concentrations.

Next Steps

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Data verified: June 7, 2026. Salary, employment, and tuition figures on this page are sourced from the U.S. Bureau of Labor Statistics (OEWS May 2025; Employment Projections 2024–2034) and the U.S. Department of Education College Scorecard (2023 cohort). The source agency and data year are cited inline with every statistic.