Information Technology Concentration in Technology
An information technology concentration focuses on IT operations, systems administration, and user support within a technology program. It typically builds on the program core and adds courses that deepen knowledge in managing IT infrastructure and services.
Quick Answers
What is an information technology concentration in technology?
An information technology concentration is a focused set of courses within a technology program that emphasizes IT operations, systems management, and technical support.
What do you typically study in this concentration?
Coursework varies by school, but most programs cover systems administration, help desk operations, IT service management, and infrastructure support.
Is this concentration available online?
Many schools offer this concentration online, but availability depends on degree level and start-term scheduling.
Back to Technology Concentrations
At a Glance
- Focus area: Systems administration, help desk, IT operations, service management
- Degree levels: Available at associate, bachelor’s, and master’s level
- Career alignment: Computer User Support Specialist – $60,340 median; Network/Systems Administrator – $96,800 median (BLS, May 2024)
- Employment: 697,210 user support specialists + 318,570 systems administrators nationwide (BLS, May 2024)
- Certifications: Pairs well with CompTIA A+, Network+, ITIL
For an overview of all degree paths, see the Technology Program Guide.
What you typically study
| Course Topic | What You Learn |
|---|---|
| Systems Administration | Server setup, user management, and system monitoring |
| Help Desk & Technical Support | Ticketing systems, troubleshooting, and user communication |
| IT Service Management | ITIL frameworks, service delivery, and process improvement |
| Network Fundamentals | Network configuration, protocols, and basic troubleshooting |
| Database Administration | Backup, recovery, and basic database management |
| IT Project Management | Planning, scheduling, and managing technology projects |
Questions to ask before choosing this concentration
- How many courses are required versus elective options?
- Are there prerequisite courses for this track?
- Does the concentration include a capstone or applied project?
- Is the concentration available online and in your desired term?
How technology concentrations compare
| Concentration | Focus Area | Related BLS Career | Median Salary (May 2024) |
|---|---|---|---|
| Information Technology | Systems admin, help desk, IT operations | Computer User Support Specialist | $60,340 |
| Cybersecurity | Network defense, threat analysis, compliance | Information Security Analyst | $124,910 |
| Cloud Computing | Cloud platforms, virtualization, deployment | Network/Systems Administrator | $96,800 |
| Data Analytics | Data collection, visualization, reporting | Software Developer | $133,080 |
| Network Administration | Network setup, monitoring, troubleshooting | Computer Network Architect | $130,390 |
| Web Development | Front-end, back-end, web applications | Web Developer | $90,930 |
Source: Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2024.